The most prevalent area involves the things I say in less formal settings when I do not feel I am leading anyone. Sometimes on these occasions I find myself saying things which are unbecoming of a leader and which exhibit disrespect for others, and though I am not too terrible, this is definitely an area in which I want to improve. The other thing I need to do is to be more courteous and understanding of others. Although I already knew about and generally followed this principle of communication, I didn't realize that I actually do struggle with this sometimes. Particularly, I noticed that I struggle in situations where my wants conflict with others' wants and I feel that I am right and that I just need to tell them the way things are (which really doesn't work--it's aggressive communication).
Anyways, I found Assertive and Empathetic communication to be best and will apply these two methods as I strive to improve my communication in the two areas explained above.
David
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